1. Introduction
Swiftia (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, API, and related services (collectively, the “Services”). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect information that you provide to us directly, information that is automatically collected when you use our Services, and information from third-party sources. This information may include:
- Account and Profile Information: When you create a Swiftia account, we collect information such as your name, email address, company name, billing address, payment information, and any other information you choose to provide.
- User Content: This includes any video content you upload to the Swiftia API for processing (“User Content”).
- Usage Data: We automatically collect information about your use of the Services, including your IP address, browser type, device information, access times, pages visited, features used, API requests, and usage statistics.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, personalize content, analyze trends, and administer the Services. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to operate, maintain, and improve the Services, including processing User Content, providing customer support, and developing new features.
- To Communicate with You: We may use your information to send you service-related communications, updates, and announcements. You can opt out of receiving marketing emails by following the unsubscribe instructions in any email we send.
- To Personalize Your Experience: We may use your information to tailor your experience with the Services, such as recommending relevant features or content.
- For Analytics and Research: We analyze usage data to understand how the Services are being used, identify trends, and improve the functionality and performance of our platform.
- To Comply with Legal Obligations: We may use and disclose your information as required by law, regulation, or legal process.
- To Protect Our Rights and Interests: We may use and disclose your information to enforce our Terms of Service, prevent fraud, protect our rights and property, and ensure the safety of our users and the public.
4. Data Sharing
We may share your information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party service providers to assist us in providing and improving the Services, such as payment processors, hosting providers, analytics platforms, and customer support tools. These providers are obligated to protect your information and only use it as directed by us.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We will only share your information with other third parties with your explicit consent.
- Aggregated and Anonymized Data: We may share aggregated and anonymized data that cannot be used to identify you with third parties for various purposes, such as research, analytics, and marketing.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use industry-standard security protocols and technologies, including encryption, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
6. Data Retention
We retain your information for as long as necessary to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain some information in an aggregated and anonymized format even after your account is deleted.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our Services, you consent to the transfer of your information to these countries. We will take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy.
8. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to access the personal information we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions allowed by law.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
To exercise your rights, please contact us using the contact information below.
9. Children’s Privacy
Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and provide notice of material changes through the Services or by other means. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
11. Cookie policy
This section explains our use of cookies and similar tracking technologies.
What are Cookies? Cookies are small text files that websites place on your computer or mobile device to identify your browser and remember certain information about your visits. They help us enhance your experience, personalize content, analyze trends, and administer the Services.
Types of Cookies We Use:
- Essential Cookies: These cookies are strictly necessary for the functioning of our Services. They enable basic features like account login, secure browsing, and shopping cart functionality. Without these cookies, our Services would not function properly.
- Performance Cookies: These cookies collect information about how you use our Services, such as which pages you visit and how you interact with content. They help us analyze trends, monitor performance, and improve the user experience.
- Functionality Cookies: These cookies allow us to remember your preferences and choices, such as your language settings or login details. They help us personalize your experience and make our Services more convenient to use.
- Targeting/Advertising Cookies: These cookies may be set by us or by our advertising partners. They collect information about your browsing activity across different websites to show you relevant ads.
Managing Your Cookie Preferences: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, or to receive notifications when cookies are being set. Please note that disabling cookies may limit your access to certain features of our Services. For more specific information on managing your cookie preferences, please consult your browser’s help documentation.
12. Supplemental Terms
If you are using our Services in a country or region other than the European Region, we will comply with all applicable data privacy laws and regulations, including but not limited to:
- Delaware Online Privacy Protection Act (DOPPA): Swiftia complies with DOPPA, providing clear and conspicuous notice of its online information practices and allowing Delaware residents to prevent the online collection of their personal information from children under 13 years of age.
- California Consumer Privacy Act (CCPA): Swiftia complies with CCPA, granting California residents specific rights regarding their personal information, including the right to know, the right to delete, the right to opt out of sales, and the right to non-discrimination.
- Other Relevant Laws: We will also adhere to other relevant international data privacy laws and regulations, such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) or Brazil’s Lei Geral de Proteção de Dados (LGPD).
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: [email protected]
This Privacy Policy forms part of our Terms of Service and should be read in conjunction with them.